We’re living in turbulent times and the world is becoming smaller, faster and smarter. Marketers who address the challenges by making confident and informed decisions are best positioned to succeed in the years to come. To keep pace with the changes, we’ve developed a series of articles to help you think big and broaden your mind. Maybe even develop a few insights that stimulate a dialog with your peers.

If you’d like to receive occasional updates or hear more about the changing online landscape and how it’s affecting your business, please feel free to send an e-mail to: tmgconnnect@millergroupmarketing.com.

Lessons from the brand apostle model
Lessons from the brand apostle model.

Apostles are most often viewed in a religious context. Indeed, all 12 Books of the New Testament were written by Apostles. But…
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Measuring customer engagement
Measuring customer engagement.

If it can’t be measured, it can’t be managed. Senior managers in large and small companies alike are looking for ways to measure marketing performance…
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10 affordable ways to be up in a down market.

It’s nice to talk about making lemonade out of lemons, but the fact is, we’re in a tough market…
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You only
launch once:
be prepared.

Whether you’re a B2B or a B2C marketer, a new product or service launch is a curious beast. Done right,…
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Managing
your c-level engagements.

Whether you’re a small company or a larger enterprise, it’s important to recognize that…
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Preparing for the competitive response.

Your – idea, product, campaign, slogan – has just launched. Congratulations. Now, get ready for the barrage…
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Move over brand advocacy
Move over brand advocacy: make room for evangelism

There was a time when marketers focused on customer satisfaction and brand loyalty. Then, we moved…
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Ten laws for enduring success
Ten laws for enduring success.

What does it take to achieve real success? In her new book, “The 10 Laws of Enduring Success,” CNBC’s anchor Maria Bartiromo answers the question…
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A primer on desktop market research.

Online market research is an affordable way to gain insight about how to best define, understand, reach and influence your target market segments…
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Memetics: the DNA of word of mouth.

We’ve all made suggestions, recommendations and referrals based on personal experience and advertising…
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Recipe for a perfect launch.

1. Remember, it’s a process. The launch event is important, but how you get there is crucial. Allow yourself plenty of time to prepare. There is an important education component in a launch: employees, distribution channels, media, etc…
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Recipe for a perfect launch
Putting emotion back into communication
Putting emotion back into communication.

Without emotion, all communications are simply reduced to words and pictures. Connecting the proper emotion with your marketing message…
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What if you had to pay for tweets?
What if you
had to pay
for tweets?

Would that make a difference in what you wrote about, what you said, or how often you said it? Is the magic of social media all about the technology, or the absence of price?
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People are talking about your brand: are you listening?

Whether or not your company is actively engaged in online outreach, social media monitoring is a cost-efficient way to gather vital consumer insights…
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Successful cause marketing partnerships.

While most 2010 budgets are set, some chief marketing officers are still searching for cost-efficient, innovative ways to connect with consumers….
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Spice up your next production.

In a time of shrinking budgets and reduced production schedules, comes a commercial that flies in the face of so-called logic. Every college student with a video camera already knows how to shoot cheap and fast…
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Social and search: closer than ever.

While instant communication is barely frontier-technology, the growing influence and mainstream integration of social and mobile applications delivering…
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Research
Primary
research for your business.

Primary research answers YOUR questions about YOUR business. The value of this specificity is enormous, but the price tag doesn’t have to be…
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The era of experience.

It was a typical reaction. Whoa, awesome! I’m gonna tweet this. Hey, wait a second. Are robots taking over planet Earth? Have they already?…
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The seduction of focus groups

The notion of sitting behind one-way glass and voyeuristically observing strangers talking about your company or product is very tantalizing, even if – at times – painful…
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Putting social CRM to work for you.

Before you roll your eyes over yet another buzzword, stop: social CRM is more than that. It’s the logical next step…
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They don’t call them social media for nothing.

None of us acts or reacts on a purely rational basis, no matter how cold and calculating we may be. And, social media should be richly emotional…
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Beware of bright shiny things.

There’s an understandable urgency among most marketers today. In large companies, where the career span of a Chief Marketing Officer is 22 months,…
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Creating persuasion in social media.

With the golden trio of triggers, motivation and ability, you are ready to start persuading people to change their behaviors. Here’s how:…
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Connectivity is about hearts & minds
Connectivity is about hearts & minds.

“A good friend is a connection to life – a tie to the past, a road to the future, the key to sanity in a totally insane world.” A good advertisement should be the same…
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European dreamin’
European dreamin’.

I am here to tell you that it is worth the extra effort and time to bring an intern from Europe. The screening/interview process is obviously a bit different, since a face-to-face conversation is out of the question. But…
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Going mobile? Handy tips.

Space age technological advances mean that these issues will soon be moot. Roll-up screens, supercharged batteries and ergonomic keyboards loom on the horizon, multiplying the possibilities within master banner ads, MMS campaigns and apps…
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How will the adsphere fare in 2012?

‘Tis the season of retrospection: Top Ten, Best Of and Most Popular lists circulate our inboxes. But now that the first decade of the 21stcentury is under our belts,…
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If consumers control communications, who’s in charge of persuasion?

Marketers are constantly reminded that with the advent of new media,…
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If consumers control communications
Creativity as a strategy for recovery.

There are plenty of words to describe the worldwide situation we are in and equally many philosophies for how we can emerge from it…
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7 traits of evangelized brands.

Successful brands thrive on the strength of a community of brand evangelists. Here’s why…
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Avoid a downturn mentality: it’s about success, not survival.

Chances are pretty good you didn’t precisely predict the timing or the severity of the economic meltdown…
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